Last Updated: May 22, 2025
1. Introduction
Tech Champs Limited operates PardnerPal and outlines how they handle user data collection, storage, and protection. Users agree to this policy upon registration or app use. Those who disagree should stop using the service immediately. Direct inquiries to info@pardnerpal.com.
2. Key Summary Points
- Data Collection: Personal data gathered based on user actions and permissions
- No Sensitive Data Processing: Biometric, racial, and health information excluded
- No Third-Party Data Purchases: No external data broker involvement
- Processing Purpose: Security, fraud prevention, service improvements, compliance
- Data Sharing: Only with authorised partners under strict agreements
- Security: Encryption, authentication, fraud monitoring employed
- User Rights: Access, update, delete, or transfer data under GDPR and regional laws
3. What Information We Collect
- User-provided data (name, email, username, passwords, preferences)
- Application data (camera, contacts, gallery access via device settings)
- Device information (IP address, OS, browser type, network provider)
- Usage data (app interactions, error logs, analytics)
- Location data (GPS geolocation with opt-out capability)
- Cookies and tracking technologies
4. How We Process Your Information
- Account management and security
- Service delivery and transactions
- Security and fraud prevention
- Customer support and notifications
- Marketing communications (consent-based)
- Analytics and performance optimisation
5. Legal Basis for Processing Data
- User consent for voluntary opt-ins
- Contractual necessity for core functionality
- Legitimate business interests in fraud prevention and analytics
- Legal compliance with GDPR, UK, India’s DPDP Act, and Pakistan’s PDPB
6. Data Sharing & Third-Party Services
We do not sell personal data but share it with service providers:
- AdMob (advertising)
- Amazon Web Services (cloud storage)
- Mailgun (communications)
- Google Analytics and Branch.io (analytics)
- Crashlytics (security monitoring)
- Google Play Console and TestFlight (app deployment)
- GitHub Pages (infrastructure)
Additional sharing occurs for business transfers, affiliate partnerships, and legal mandates. All partners must comply with international data protection regulations.
7. International Data Transfers & Compliance
- Standard Contractual Clauses protect EU/UK cross-border transfers
- Encryption secures data during transmission
- Compliance maintained with Indian DPDP Act (2023) and Pakistan’s PDPB requirements regarding international transfers
8. Data Retention & User Rights
Data is retained only as long as service functionality requires. You may request:
- Permanent account deletion
- Access to stored information
- Profile modifications
- Consent withdrawal for marketing
Contact info@pardnerpal.com to exercise your rights under applicable laws.
9. Security Measures
- Encryption for storage and transmission
- Multi-factor authentication for email verification at registration
- Fraud detection and monitoring systems
- Regular security audits
We continuously evaluate additional protections to keep your data safe.
10. Contact Information for Privacy Requests
Address: Tech Champs Limited, 6th Floor, Amp House, Dingwell Road, Croydon, London CR0 2LX, United Kingdom
Email: info@pardnerpal.com
11. How to Review, Update, or Delete Your Data
Request account changes, updates, or deletion via info@pardnerpal.com. Processing complies with GDPR, UK law, Indian DPDP Act, and Pakistan’s PDPB regulations.